Privacy Policy
Data controller
K HOTEL — 22 Landes Street, 68220 Hégenheim — contact@arrow-hotel.fr — SIRET: 990 507 568 00014
Collected data
We collect the data you provide to us via the contact form: name, email address, phone number, stay dates, and message. This data is processed via HubSpot (see their privacy policy at hubspot.com).
Purposes of processing
Your data is used to: respond to your contact and booking requests, send you information about our offers if you have consented to it, and improve our service. The legal basis is the performance of a contract or your consent, depending on the case.
Shelf life
Your contact details are retained for 3 years from the last contact. Booking data is retained for 10 years in accordance with legal accounting obligations.
Cookies
This site uses technical cookies necessary for its operation as well as HubSpot cookies for analytics and marketing purposes. You can manage your preferences via the consent banner displayed when you first visit.
Your rights
In accordance with the GDPR, you have the right to access, rectify, erase, restrict, port, and object to the processing of your data. To exercise these rights, contact us at contact@arrow-hotel.fr. You can also lodge a complaint with the CNIL (cnil.fr).
Update
This privacy policy was updated in April 2026. K HOTEL reserves the right to modify it at any time.