Frequently Asked Questions

Find here the answers to all your questions about our rooms, our services, our facilities, and our terms of stay at the Arrow Hotel in Hégenheim.

Frequently Asked Questions

Find here the answers to all your questions about our rooms, our services, our facilities, and our terms of stay at the Arrow Hotel in Hégenheim.

What are the check-in and check-out times?

Check-in is from 3:00 PM and check-out is before 11:00 AM. Early arrival or late departure is possible upon request, subject to availability.

Is breakfast included in the room rate?
Do you offer an airport transfer service to or from the airport?
Is Wi-Fi available throughout the hotel?
Are pets allowed at the Arrow Hotel?
Is there on-site parking?
Can I cancel or modify my reservation?
Do you have equipment for people with reduced mobility?
Do you offer extra beds or baby cots?

Any other questions? We're here.

Contact us directly or book your room in just a few clicks.

Contact us directly or book your room in just a few clicks.